True View Windows & Glass
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FAQ

Custom Pet Doors
What Safety Glass Options Does True View Windows Offer?
Can the Pet Door Fit either side of my patio door?
Can the Pet Door insert work in Swinging Doors and Windows?
Can the Pet Door fit in any sliding patio door?
Glass Fire Chips
Is the glass sharp?
How do I calculate how much Fire Glass Chips I need?
What colors are available?
It’s just glass. Does it produce heat?
Do Fire Glass Chips require a special fireplace?
What Safety Glass Options Does True View Windows Offer?
Although clear tempered safety glass is the standard. We also offer Low-e, bronze and gray tint as options that you may choose.
Can the Pet Door Fit either side of my patio door?
Most common in homes is the inside slide which means the panel slides inside the fixed outer panel. Outside sliding models which are less common would require us to install the pet door in the fixed interior panel.
Can the Pet Door insert work in Swinging Doors and Windows?
Although the custom pet door is designed to replace common thermal pane glass, True View can customize units to fit a variety of options that include sliding windows, picture windows and swinging doors. Ask your True View Window sales rep for customization details.
Can the Pet Door fit in any sliding patio door?
The pet door system will fit almost any double pane doors made in the United States. The conversion frame comes in 3 sizes designed to fits doors that feature glass thicknesses between 5/8th inch, 3/4 inch and 1 inch, which is common on most patio doors. True View Windows installation professionals can quickly identify any potential problems prior to ordering and installing. Remember we do custom as well.
Is the glass sharp?
Typically the glass is not sharp and can be handled with bare hands. However; it is still recommended that you use gloves.
How do I calculate how much Fire Glass Chips I need?
Follow these simple steps below along with a tape measure, calculator, pen and paper.
  1. Measure (in inches) the width of your fireplace from left to right and take note of the measurement. If your fireplace is angled back, measure the middle width.
  2. Measure (in inches) the depth of the fireplace, from the front to the back wall and take note of the measurement.
  3. Use the calculator to multiply the width (inches) by depth (inches).
  4. Multiply the total by 3 or 4 depending on how deep you want the glass to be.
  5. Divide total by 19.
This final number represents how many pounds of fireglass you will need for your fireplace.

GlazChips™ and True View recommends using approximately 70% in clear fire glass as a base and the remaining 30% in the colored or reflective fire glass you prefer. This is the most cost-efficient approach and will allow you to update your color at a minimal expense.
What colors are available?
Clear glass, arctic blue, azuria blue glass, blue glass, blue green glass, blue reflective, dark green glass, green glass, bronze glass, bronze reflective, green reflective, gray glass, black glass.
It’s just glass. Does it produce heat?
Yes, the glass itself radiates heat and provides a constant flow. GlazChips™ fire glass produces more heat than typical gas logs. Initially there is nothing blocking the radiant heat that is produced by the flame and glass.
Do Fire Glass Chips require a special fireplace?
No, the fire glass is designed to be used in a vented solid fuel-burning fireplace equipped with a gas outlet
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Services We Provide:

  • Glass Repair
  • Acrylic & Glass Block
  • Custom Tabletop
  • Retractable Screen Door
  • Pet Doors
  • Glass Scratch Repair
  • Window Replacement
  • Stained Glass
  • Storefronts
  • Bug & Sun Screens
  • Skylight Repair
  • Custom Mirrors
  • Screen Replacement
  • Shower Doors
  • Window Tinting
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Contact Info

3002 E. Elwood St.
Phoenix, AZ 85040

Phone: (602) 431-8783
Fax: (602) 431-6910

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